Holiday Inn Norwich
10 Laura Blvd, Norwich, CT, 06360
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Amenities
Type
Hotel
Location
10 Laura Blvd 06360
Pool
heated indoor
Dining & Entertainment
restaurant, full bar
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet
Sports & Recreation
exercise room
Guest Services
valet and coin laundry, area transportation-Mohegan Sun Casino
AAA Diamond Program
Noteworthy by meeting the industry-leading standards of AAA inspections.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This is an older yet clean hotel. Some units include a balcony while others are large in size. The lower-level sports pub features two billiard tables and 13 TVs to catch your favorite team play. A shuttle to the casino is offered on Friday and Saturday evenings. Smoke free premises. 135 units. 6 stories, interior corridors. Accessibility (Call).
AAA Verified Reviews (5)
I had an issue with my room reservations! The hotel put it on my debit card and I wanted it on my credit card! I was frustrated but when I told the lady they fixed it right away! And when I got home my debit card was debited ( the money was put back) next business day! The room was excellent! It was quiet and I will definitely keep this hotel in mind for the next time I go to Mohegan sun! The shuttle service was excellent and overall I was very very happy and look forward to seeing you again! The only thing I would recommend is to have shuttle service to the casino more frequently during the week
Tried twice to check in after posted time, but was turned away as rooms weren't ready/not cleaned. finally checked in 2.5 hours late (10% service not given that I was paying for). Asked about a price adjustment or anything really, but was passed off to "ask at checkout" then at checkout "we will have someone call or e-mail you". Haven't heard a peep but the pending charge on my credit card is for MORE than the AAA price that was confirmed including all fees and taxes. I never received a bill or any accounting of any charges. Also, the shuttle to the casino "broke down" so we had to fight the crowd and then jam into a 3 row SUV. Driver was great though and ran the circuit as quickly as was feasible. I don't have high hopes of getting through to someone from Holiday Inn, since they wouldn't help me/address my concerns when I was standing in front of them. I have no choice but to dispute the charge with my credit card company.
Hello, As a member service organization, your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We appreciate you taking the time to share insights. I will reach out directly for more information. Best, Chuck
Really outdated hotel. Really expensive. Needs a major overhaul. Bathroom shower leaked all over the floor.
Hello, As a member service organization, your feedback is valuable. We appreciate you taking the time to rate your stay. Regards, Chuck
The room was nice and comfortable.
Hello, As a member service organization, your feedback is valuable. We are happy to see you had a 5-star review. We appreciate you taking the time to share insights regarding your room. Best, Chuck
Hello, Thank you for providing your rating of this hotel. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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