Holiday Inn Exp Condado By Ihg
1 MARIANO RAMIREZ BAGES, SAN JUAN, PR, 00907
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AAA Verified Reviews (3)
Our reservation of 2 rooms with 2 queen beds was not honored One room had just one bed > they initially tried to charge us for a roll away and wanted to add extra fees because of a 3rd party booking. As a result of their not having an extra bed they did not charge us the "extras' including the beach and pool access fee- which was stated to be included,
Hello, We are disappointed to hear your stay was not satisfactory. As a valued member, your feedback is important to us and we will share this information with the hotel. We appreciate your review. Kind Regards, AAA Travel
Hello , As a member service organization your feedback is valuable. Thank you for your review.
For the price charged over $300 for a night, I expected more. Hotel is very outdated and room was dark and needed better cleaning. Pool area was small, elevators were small and slow. They charge an additional resort fee. This is no resort. Breakfast was below average. Was in a good area Condado, but that's about all that was good about it.
Hello, We are disappointed to hear your stay was unsatisfactory. As a member service organization, your feedback is valuable to us and we appreciate your sharing your review. Kind Regards, AAA Travel
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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