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HOTEL

Empire Hotel New York

44 W 63rd Street, New York, NY, 10023

4.0AAA Reviews

HOTEL RATES STARTING FROM

$259

Taxes and fees will be calculated at checkout

AAA Verified Reviews (5)

4.0Reviews are provided by verified customers
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Reviewed by Trusted Customer on 11/2/2024
Room Good
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Excellent

The bottles of water and available tea kettle, if you call, was much appreciated. Most of the staff were very helpful and kind. The rooftop bar was just okay. They had every seat with a view reserved, which wasn’t very welcoming to hotel guests just checking out the view and atmosphere, but I did enjoy a simple quick brunch there. I would stay there again, especially due to the location which was very convenient for the subway, lots of walking options, and the theater district where I was spending most of my time.

1
AAA Response
11/4/2024

Hello, As a member service organization your feedback is valuable. We are happy to see you had a pleasant stay. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Monique Moss on 3/19/2024
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 11/6/2023
Room Good
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent
Reviewed by Trusted Customer on 1/28/2023
Room Good
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

hard to tell whether they were upgrading or letting it go

Reviewed by Trusted Customer on 10/13/2022
Room Poor
Staff Good
Public Spaces Good
Cleanliness Average
Location Excellent

Room was worn and tired. Toilet didn't flush correctly. Paint chipped and peeling in the main room and bath. Hotel lobby is in better shape. You are paying for the location (across the street from Lincoln Center). Still, way overpriced, but there aren't many other options in the area. Food at the rooftop bar (bruch) was mediocre at best.

1
AAA Response
10/14/2022

Hello, We are disappointed to hear your stay was unsatisfactory. As a valued member your feedback is important to us and we appreciate your sharing these concerns. Kind Regards, AAA Travel

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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