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Hotel

Eldorado Resort & Casino

345 N Virginia St, Reno, NV, 89501

2.9AAA Reviews

CHECK HOTEL RATES AND AVAILABILITY

Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Casino Hotel

  • Location

    345 N Virginia St 89501. (PO Box 3399)

  • Pool

    heated outdoor

  • Parking

    on-site (fee) and valet

  • Dining & Entertainment

    3 restaurants, also, Brew Brothers, La Strada, see separate listings, full bar, nightclub

  • Room Amenities

    refrigerators, coffeemakers, pay movies, wireless Internet (fee), safes

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry, airport transportation

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.7
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.6
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS3.2
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Come in and enjoy the full casino experience at this longtime Reno favorite. Guest rooms widely range from small to very spacious with extensive amenities. 814 units. 7-26 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (8)

2.9Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 7/21/2024
Room Poor
Staff Excellent
Public Spaces Average
Cleanliness Good
Location Good

Wonderful staff… Room was uncomfortable. AC vent placement a joke. Hardly any cooling effect in the Sierra tower. People should not be placed in those rooms when it is hot! Smoking in casinos is gross.

Reviewed by Trusted Customer on 5/29/2024
Room Good
Staff Good
Public Spaces Average
Cleanliness Good
Location Good
1
AAA Response
6/3/2024

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, David at AAA Travel

Reviewed by Trusted Customer on 9/6/2023
Room Poor
Staff Good
Public Spaces Good
Cleanliness Poor
Location Good
1
AAA Response
9/7/2023

Hello, as a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Jennifer at AAA Travel

Reviewed by Diana Moran on 7/14/2023
Room Average
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 7/7/2023
Room Average
Staff Poor
Public Spaces Poor
Cleanliness Average
Location Good

Location was good and convenient as it was on The Row and not far from the airport. The use of the kiosk for check-in would have been good if it worked properly but it didn't and had to wait awhile to be helped as there was only one person at reception.

Reviewed by Trusted Customer on 5/26/2023
Room Poor
Staff Good
Public Spaces Average
Cleanliness Average
Location Average

The hotel needs to be updated carpet in halls has tape across seams and down the middle of the hallway. The rooms need to be updated the mattress was not in good shape the side i slept on I had to be careful it felt like I was going to be in the floor. It was nice that it connected to the other hotels so you had some choices of some cheaper restaurants. I won’t stay there again unless it is updated.

1
AAA Response
5/26/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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