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Hotel

DoubleTree by Hilton New York Times Square West

350 W 40th St, New York, NY, 10018

3.2AAA Reviews
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HOTEL RATES STARTING FROM

$261

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    350 W 40th St 10018. Station: 42 St-Port Authority

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, high-speed Internet, wireless Internet, safes. Some: refrigerators, microwaves

  • Sports & Recreation

    exercise room

  • Guest Services

    valet laundry

  • Terms

    pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.9
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.7
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

This hotel is part of the row of towering ones on the block. Guest rooms are compact, but in-house dining and the nearby subway is a big draw. The hotel has TVs which support streaming content. Smoke free premises. 612 units. 37 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

3.2Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 9/12/2024
Room Excellent
Staff Excellent
Public Spaces Good
Cleanliness Excellent
Location Average

The location was not the greatest. Other than that the hotel was really nice and the staff were very helpful and knowledgeable.

Reviewed by Trusted Customer on 12/30/2023
Room Excellent
Staff Excellent
Public Spaces Excellent
Cleanliness Excellent
Location Excellent
1
AAA Response
1/2/2024

Thank you for your review

Reviewed by Trusted Customer on 4/16/2023
Room Poor
Staff Average
Public Spaces Poor
Cleanliness Average
Location Poor
1
AAA Response
4/18/2023

Hi, Thank you for rating your stay. Best, Chuck

Reviewed by Trusted Customer on 3/19/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Average
Reviewed by Trusted Customer on 12/13/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Good

The hotel room was average. Expected nicer accommodations for the price. Whoever designed the shower should be fired. The shower head placement was poorly designed. Hard to explain but water went all over the bathroom floor and there was no way to avoid it. Bed was comfortable.

1
AAA Response
12/13/2022

Hello, As a member service organization your feedback is valuable. We appreciate you taking the time to share insights with us. Regards, Chuck

Reviewed by Lacrisha Drummond on 11/30/2022
Room Bad
Staff Poor
Public Spaces Poor
Cleanliness Bad
Location Good

sheets, towels and bathtub was dirty. i found a dirty bandaid in the tub, i told the receptionist and she told me they will get someone to clean it and they didn't

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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