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Hotel

DoubleTree by Hilton Hotel Memphis Downtown

185 Union Ave, Memphis, TN, 38103

3.0AAA Reviews
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HOTEL RATES STARTING FROM

$147

Taxes and fees will be calculated at checkout

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Amenities

Wireless Internet AccessPet FriendlyFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    185 Union Ave 38103

  • AAA Benefit

    Members save up to 10% and earn Honors points when booking AAA/CAA rates!

  • Parking

    valet only

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    coffeemakers, pay movies, wireless Internet

  • Sports & Recreation

    exercise room

  • Terms

    check-in 4 pm, pet friendly (call for restrictions/fees.)

AAA Diamond Program

Comprehensive amenities, style and comfort level.

ROOM3.1
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.8
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

The reconstructed facade of a 1903 historic building is displayed inside this hotel's atrium lobby. Rooms vary in layout. The main reason to stay here is the great location right across the street from the baseball stadium and just a couple blocks from iconic Beale St and the Fed Ex Forum. Smoke free premises. 280 units. 10 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (6)

3.0Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 12/10/2023
Room Average
Staff Good
Public Spaces Average
Cleanliness Average
Location Excellent

We had to ask to have our shower stall scrubbed down. It was gray and mildewy....did not want the stress of changing rooms....so we brought the situation to the attention of the front desk personnel. The room, in general, looked TIRED....bathroom too small to accommodate two adults at the same time. NO WORKING VENTILATION FAN IN BATHROOM !!! Must give a "shout out" to Anthony at the front desk. He was always professional, cheerful, and greeted us each time we entered the lobby. A plus: restaurant adjacent to lobby was open until Midnight....and opened at 7 a.m. YEAH !!! ...and the food was excellent.

Reviewed by Martha Custis on 9/1/2023
Public Spaces Good
Location Excellent

Great location but after giving my credit card for incidentals my card number was stolen. Not a way to start our vacation. The rest of the time was wonderful.

Reviewed by Trusted Customer on 7/27/2023
Room Poor
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
1
AAA Response
7/27/2023

Hello, as a member service organization your feedback is valuable. Thank you for your review.

Reviewed by Carleen Chandler on 5/1/2023
Room Average
Staff Average
Public Spaces Good
Cleanliness Average
Location Good
Reviewed by Trusted Customer on 11/29/2022
Room Poor
Staff Good
Public Spaces Good
Cleanliness Average
Location Good
Reviewed by Deborah Kapsalakis on 9/4/2022
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good

Cost and no breakfast. Had to pay for parking and that information was not given till at the desk

Pagination
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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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