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HOTEL

Doubletree By Hilton Hotel Grand Ju

743 Horizon Dr Grand Junction CO 81506-390

2.5AAA Reviews

HOTEL RATES STARTING FROM

$98

Taxes and fees will be calculated at checkout

AAA Verified Reviews (4)

2.5Reviews are provided by verified customers
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Reviewed by Trusted Customer on 5/30/2024
Room Excellent
Staff Bad
Public Spaces Excellent
Cleanliness Excellent
Location Excellent

The first night was wonderful. The second night a baseball team and their girl friends were also on my floor. Their party started after 10:00 pm. They were loud and obnoxious going from room to room slamming doors, banging on doors and yelling in the hall. Both male and female were having a wonderful time. It sounded like the movie Animal House and we were in Motel 6. I called the front desk 3 times and for some reason their Security Staff could not control these brats. The front desk offered to move me and my dog to another room and I asked why should I be inconvenienced for their party? I am a widow in my 70’s and chose your Hotel hoping to have a quiet, safe experience. Instead it was a nightmare. The next morning at the front desk I asked for a discount and was told since I booked through a third party AAA they couldn’t give me one. However, Double Tree Management needs to know you are running a party house for drunk kids.

Reviewed by Trusted Customer on 8/31/2023
Room Average
Staff Excellent
Public Spaces Excellent
Cleanliness Good
Location Excellent

There was no indication that a self-parking fee would be charged or what the amount would be ($12/day). The room TV could not display either CBS or NBC. The breakfast buffet was out of a lot of items (had to tell server) and was very expensive for what you got.

1
AAA Response
9/6/2023

Hello, as a member service organization your feedback is valuable. Thank you for taking the time to leave your review.

Reviewed by Scott Truman on 4/29/2023
Room Good
Staff Good
Public Spaces Excellent
Cleanliness Excellent
Location Good

Nice hotel and staff. AAA listing quoted a price with all known fees and taxes… then the hotel tacked on an additional $12 parking fee. Bad to not disclose in the reservation.

1
AAA Response
5/3/2023

Hello, feedback like yours is valued by other travelers. We appreciate you taking the time to share insights with us.

Reviewed by Trusted Customer on 10/10/2022
Room Average
Staff Good
Public Spaces Good
Cleanliness Good
Location Excellent

I expected more from this hotel but was a little disappointed. There was no fridge or microwave in the room at all. Room was nice enough and worked for me. Things seemed a bit run down but overall it was an ok stay. People were nice and everything worked out ok.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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