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1.3AAA Reviews

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AAA Verified Reviews (3)

1.3Reviews are provided by verified customers
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Reviewed by Trusted Customer on 3/20/2023
Room Bad
Staff Average
Public Spaces Poor
Cleanliness Bad
Location Average

The mattress was stained as well as the carpet. We were on the second floor and could hear noise from upstairs all night. I could not get out of this place fast enough! Don’t Stay There!!

1
AAA Response
3/20/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay at Comfort Inn Gallup I-40 Exit 20. We’re sorry that your experience did not match your expectations. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 12/22/2022
Room Average
Staff Average
Public Spaces Average
Cleanliness Average
Location Average
1
AAA Response
12/28/2022

Hello, As a member service organization, your feedback is incredibly valuable. Based on your review, we are disappointed to see that your experience was unsatisfactory and we will forward this information to the hotel. We appreciate you taking the time to share your insights with us.

Reviewed by Trusted Customer on 9/23/2022

Do not stay here. After a 9 hour drive I walked into a dirty lobby, that was my first clue.. Second clue upstairs the fire exit was taped off and out of service. Opened the room up to an overwhelming stench. That was it for me, I returned the key and canceled the room. The reception desk person didn't even ask why?

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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