Skip to main content
Hotel

Best Western Salisbury Plaza

1735 N Salisbury Boulevard, Salisbury, MD, 21801-3330

2.6AAA Reviews

HOTEL RATES STARTING FROM

$106

Taxes and fees will be calculated at checkout

Amenities

Wireless Internet AccessSwimming PoolPet Friendly

    AAA Verified Reviews (5)

    2.6Reviews are provided by verified customers
    POWERED BY
    Reviewed by Debra Walker jackson on 7/18/2023
    Room Poor
    Staff Poor
    Public Spaces Average
    Cleanliness Poor
    Location Poor

    Low to no service when checking in, no one around when checking out. Phone in room did not work. No remote for the T V. Needed cleaning over all. Outside was underconstruction, materials everywhere.

    Reviewed by Donald Cottrell on 6/21/2023
    Room Poor
    Staff Good
    Public Spaces Poor
    Cleanliness Average
    Location Average

    Sink bairly drained, concrete stairway was crumbling and the metal plate was just hanging there which is a trip Hazzard. Room also had an odd smell to it. The beds were extreamly noisy and would creek woth every little movment. The pool hours are almost nonexistent. Hotel is currently under construction so mabye this issues will be fixed in the future but I deffiently do not recommend staying there untill that time.

    1
    AAA Response
    6/22/2023

    Hello, As a member service organization your feedback is valuable. We are disappointed to hear that your stay was unsatisfactory. We will forward this information to the hotel. We appreciate you taking the time to share insights from your stay with us. Regards, at AAA North Penn.

    Reviewed by Trusted Customer on 5/17/2023
    Room Good
    Staff Excellent
    Public Spaces Good
    Cleanliness Excellent
    Location Good

    I booked two rooms through AAA website thinking I would get a better rate but when I check in the hotel the rate was $50 cheaper per night if I had booked through the hotel resulting in spending an extra $100 per night for the two rooms. Very disappointed in AAA for the up charge. The hotel has been remodeled and clean. However, the bed mattress was horrible, not a good nights sleep at all. The breakfast was adequate and satisfied. The front desk staff was friendly.

    Reviewed by Debra Laushine on 11/2/2022
    Room Poor
    Staff Average
    Public Spaces Average
    Cleanliness Average
    Location Average

    Gated parking, gave a feel of trouble in the area.. Noisy, small bathroom, double, not queen beds. Breakfast was good. Chose this property for price and BW name.

    1
    AAA Response
    11/2/2022

    Hello, We are disappointed to hear this property felt unsafe and is not what is expected from the Best Western brand. As a valued member, your feedback is important to us and we will share this information with hotel management. We appreciate your taking the time to provide your review. Kind Regards, AAA Travel

    Reviewed by Trusted Customer on 10/16/2022
    Room Good
    Staff Good
    Public Spaces Average
    Cleanliness Excellent

    Booked into Handicap Access room (small room, big bathroom with sink in sleeping area Hotel has gated security, difficult to access

    1
    AAA Response
    10/17/2022

    Hello, As a member service organization your feedback is valuable to us. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

    Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

    THE VALUE OF TRIP CANVAS

    Travel Like an Expert with AAA and Trip Canvas

    Get Ideas from the Pros

    As one of the largest travel agencies in North America, we have a wealth of recommendations to share! Browse our articles and videos for inspiration, or dive right in with preplanned AAA Road Trips, cruises and vacation tours.

    Build and Research Your Options

    Save and organize every aspect of your trip including cruises, hotels, activities, transportation and more. Book hotels confidently using our AAA Diamond Designations and verified reviews.

    Book Everything in One Place

    From cruises to day tours, buy all parts of your vacation in one transaction, or work with our nationwide network of AAA Travel Agents to secure the trip of your dreams!