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Hotel

Best Western Orlando Gateway Hotel

7299 Universal Blvd, Orlando, FL, 32819

2.7AAA Reviews

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Amenities

Wireless Internet AccessSwimming PoolFitness CenterHandicap AccessibleBusiness Center
  • Type

    Hotel

  • Location

    7299 Universal Blvd 32819

  • Pool

    heated outdoor

  • Dining & Entertainment

    restaurant, full bar

  • Room Amenities

    refrigerators, microwaves, coffeemakers, pay movies, wireless Internet, safes

  • Sports & Recreation

    hot tub, exercise room

  • Guest Services

    coin laundry, boarding pass kiosk, area transportation-Universal, SeaWorld and Epcot transportation hub

  • Terms

    check-in 4 pm

AAA Diamond Program

Noteworthy by meeting the industry-leading standards of AAA inspections.

ROOM2.8
0
1
2
3
4
5

Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort

BATH2.5
0
1
2
3
4
5

Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities

PUBLIC AREAS2.9
0
1
2
3
4
5

Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation

AAA Diamond Inspector Notes

Featuring a prime location near local attractions, the hotel offers traditional, cozy rooms at affordable rates and resort-style amenities such as the hot tubs and the sundeck area. The inviting pool area makes a nice spot to relax while working on your tan. If you want to be out of the sun, a large covered seating area is available. Enjoy time on the basketball court, basketballs are available at the front desk. Smoke free premises. 298 units. 7-8 stories, interior corridors. Accessibility (Call).

AAA Verified Reviews (10)

2.7Reviews are provided by verified customers
POWERED BY
Reviewed by Trusted Customer on 2/21/2024

Hotel. Canceled reservation without any notice terrible experience

Reviewed by Mary Adams on 12/27/2023
Room Good
Staff Good
Public Spaces Good
Cleanliness Good
Location Good
1
AAA Response
12/27/2023

Hello Mary! As a member service organization, your feedback is incredibly valuable. We are happy to see, based on your rating, that you had a pleasant stay. Thank you for taking the time to share your insights with us!

Reviewed by Rebecca Bonds on 10/20/2023
Room Excellent
Staff Good
Cleanliness Excellent
Location Excellent

The hotel was perfect for the quick stay we needed. It was very clean and the perfect size for us (2 people). There are no extra amenities, but it's so worth it for a quick stay :)

1
AAA Response
10/23/2023

Hello, as a member service organization your feedback is valuable to us. We are happy to hear you had a 5-star stay. We appreciate you taking the time to share your comments with us. Kind Regards, AAA Travel

Reviewed by Trusted Customer on 6/22/2023

Sad to say our room had roaches

1
AAA Response
6/23/2023

Hello. Thank you very much for taking time to supply feedback about your recent stay. We’re disappointed to hear about your negative experience. Your feedback will help other travelers as they make informed booking decisions.

Reviewed by Trusted Customer on 6/13/2023
Room Average
Staff Excellent
Public Spaces Good
Cleanliness Average
Location Excellent
1
AAA Response
6/20/2023

Thank you for your 3-star review!

Reviewed by Michelle Torres on 6/5/2023
Room Bad
Staff Bad
Public Spaces Bad
Cleanliness Bad
Location Bad

Absolutely awful. I made my reservation through AAA and when I got to the hotel to check in, my reservation had been cancelled. After driving 6 hours, this was the last thing we wanted. The person at the front desk said that we could make a new reservation if we still wanted to stay there, so that's what we did. However, they charged us more than what was said on my AAA account, and the room had two double beds instead of one king bed. So not only was booking/checking in through AAA a disappointment, but also the room was lower quality than what we expected. I'll have to think twice before booking through AAA next time.

1
AAA Response
6/20/2023

Hello. Thank you very much for taking the time to leave a review about your recent stay. We hate to hear about your negative experience, and we've forwarded the information to our hotel team for evaluation. Your feedback will help other travelers as they make informed booking decisions.

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Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.

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