Barceló Maya Palace
Carr Chetumal-Puerto Juárez KM 266.3, Puerto Aventuras, QR, 77734
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Amenities
Type
Resort Hotel
Location
Oceanfront. Carr Chetumal-Puerto Juárez KM 266.3 77734
Pool
outdoor
Parking
on-site and valet
Dining & Entertainment
2 restaurants, full bar, nightclub, entertainment
Room Amenities
refrigerators, coffeemakers, wireless Internet, safes. Some: microwaves
Sports & Recreation
sauna, hot tub, steamroom, beach on-site, motor boats, self-propelled boats, boat dock, scuba diving, snorkeling, miniature golf, tennis, recreation programs, kids club, playground, game room, lawn sports, exercise room, spa
Guest Services
valet laundry, rental car service, airport transportation, room service, child care, area transportation-within the Barcelo complex
AAA Diamond Program
Upscale style and amenities enhanced with the right touch of service.
Spacious, Bedding Furniture, Seating, Television, Amenities, Technology, Style, Comfort
Layout, Vanity Area, Shower, Fixtures, Illumination, Amenities
Exterior, Facilities, Layout, Vibe, Food and Drink, Technology, Recreation
AAA Diamond Inspector Notes
This large, family-oriented resort on the Riviera Maya offers plenty of activities to keep all ages busy and happy. The spacious rooms feature an abundance of seating and soft bedding. The lobby features a stylish Art Deco and retro-influenced design. There are amazing wall murals and stupendous views throughout. Concierge stations are conveniently located on the first floor of each building. Dining options include a variety of themed restaurants, all with both indoor and outdoor terrace seating. Recreational amenities include a lagoon-style swimming pool, a junior Olympic-size lap pool, bowling, mini-golf, a kids' club (open daily 9-5) and a dolphin interaction experience (for an extra fee). A property-wide shuttle running daily 8 a.m.-2 a.m. can take you to sister properties and additional activity sites. Meets AAA guest room security requirements. Smoke free premises. 756 units. 3 stories, interior/exterior corridors. Accessibility (Call).
AAA Verified Reviews (1)
This was our first time at an all inclusive resort, so I don't have much to compare this to. However, the Barcelo Riviera surpassed my expectations, and we plan to return. We had the a Junior Oceanfront Suite on the 4th floor, and it was fantastic. All of the staff went out of their way to be friendly and accommodating. The a la carte restaurants were all fantastic and also with excellent service. We did find that they were more quiet a bit earlier (6-6:30), as opposed to later in the evening. The buffet was great for breakfast and we really liked the Lobby Bar for coffee and quick snacks. The beach is spectacular, and we had no problem finding chairs right on the water. The pools were also amazing and the water was warm. The chairs in those areas filled up more than the beach, but we didn't have any trouble with finding some. There were very few people actually in the pools given their size, and we were never on top of anyone. We didn't have any need to "reserve" chairs anywhere, and I was told that the resort was full. I have also seen concern about trouble with making dinner reservations, but we made reservations a few times for two days out, instead of for the whole visit, and had no trouble. The Riviera allows access to the other resorts on the Barcelo property. We did walk around a bit and explore, but found the Riviera to be much more quiet and elegant that the other areas. It's adults only, and that is what we were after. The room was spacious, with double sinks in the bathroom and a walk-in shower. The "king" bed was gigantic! The fourth floor gave an awesome view of the pools and beach, and the hot tub on the balcony was great for a late evening soak.
Ratings and Reviews are the subjective opinion of individual consumers, travel advisors and not the opinion of the American Automobile Association ”AAA” or AAA Clubs. Neither AAA nor AAA Clubs shall be held liable for any damages resulting from display or use of these ratings or reviews.
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