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On a cold and rainy Sunday afternoon, a young mother traveling with her three small children found herself stranded when her minivan overheated. A tow provider with C&C Automotive took the call and when he arrived on scene, it was clear her van would need to be towed to a repair facility. Unfortunately there were no repair shops open and the mother let the tow provider know she didn't have the means to pay for overnight accommodations. The tow provider contacted his co-worker, Sarah, to see what they could do to help. Sarah, who was at a family outing with her father, decided to go to the scene where the woman was stranded. They determined that a radiator hose had come loose and all of the antifreeze had leaked out. Sarah’s father sent her to a local auto parts store to pick up supplies so they could repair the vehicle right on the side of the road. Once fixed, Sarah told the woman she was safe to continue her trip but to have the vehicle inspected once she was home.


The woman, crying tears of joy asked what she owed and Sarah said nothing. Only that they wanted her and her family to get home safely. When thinking about that day, Sarah says, "Her gratitude brought out the best in us and that was a wonderful thing."


Sarah, her father and that tow provider were Real Heroes of the Road to this woman who was scared and stranded with her young children. When you’re driving along the highway and you see the C&C Automotive team, another tow provider like them or other first responders working, think of this story and what their kindness meant to this woman and her family. And when you do, please slow down and move over so they can do their job safely. We need tow providers like C&C Automotive and so do our members; but most of all, so do their families. Help us keep them safe.

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